Posts Tagged ‘Business’

Leadership Challenges for the New Year

Wednesday, December 28th, 2011

What can we do to help each other face the challenges of an economic climate that changes with the weather?

There are no safe havens. Sears has been around forever and is closing stores. Old brands are dying, yet new ones will always come along to replace them.

 

What do we want from our leaders to help us with the tides of change?

The following article gives food for thought. So does my response. Enjoy.

What does leadership look like?

Glenn Llopis

Bringing the immigrant perspective to business leaders

The “Inner Game” – 10 Steps That Lead to Success

Tuesday, November 15th, 2011

 The following guest blog by Marty Wolff truly resonates with our view of leadership, it’s equally important to have the business skills and the inner skills to really be an effective leader.  Enjoy his guest blog on the “Inner Game”.

Many of the master teachers have been reminding us that success, both personal and professional is an “inner game”. What happens on the inside will reveal itself on the outside. We have heard these comments from so many wise people over time, yet many of us still don’t understand the power of learning how to make this inner game work for our success.

In this context, success can be defined as achieving a certain tangible or intangible goal. Let’s avoid any detailed definitions of what goals are, let’s suffice it to say a goal is something you want to achieve, a place you want to be, or a state of mind that keeps you calm through good and not so good times.

I believe in the inner game. I have learned about it, practiced it and gained by the implementation of what I have learned. This knowledge has helped me stay on my game both personally and professionally.

So, here are the 10 steps that I believe will help you achieve YOUR success. These steps will also help you maintain a level of desired performance.

  1. Take 100% responsibility for everything that happens to you and the actions you take everyday. Don’t blame your spouse, your boss, the weather, the stock market or anything else. No matter what happens, if you have the right frame of mind you will take the right actions to move you to a different and better place.
  2. Read everyday. John Maxwell tells us that our success is the result of our daily agenda. Read something about business, the world, building relationships or other positive literature everyday. Feed your mind just like you feed your body.
  3. Mediate everyday. I have finally discovered the power of meditation. John Assaraf and Jack Canfield convinced me “success leaves clues”. If these two very successful people meditate everyday then it’s good enough for me. The funny thing is, the more my mind is going in circles, the longer I meditate. This takes real discipline on my part. For full disclosure and to keep your expectations in line, I meditate in the morning for any where from 15 to 45 minutes. This practice will help you focus on what is really important.
  4. Plan and take action on a business opportunity or personal goal that will benefit you in 6 to 12 months. Because we are so busy, we tend to let the day’s activities pull us along. That will find us at the day exhausted and with little satisfaction. If you are a business owner or a sales person this is very important. Thinking and planning for something to occur several months out, pulls you toward the goal. It energizes you. And when the time comes, which will come whether you planned or not, you will be so pleased that you set a goal and achieved it.
  5. Send out a gratitude note everyday. There is ample evidence that being grateful to people that you interact with has a positive effect on your thinking. Positive thinking leads to positive behavior, positive behavior leads to positive results.
  6. Work on a proposal everyday. If you don’t have one, create one. In business this is easy. If you do not have an active client you are working on, start to write a proposal on an account you have not even contacted yet, you will see yourself developing a plan to make them a client. For your personal life you may want to plan for a family reunion, a vacation, a new car or anything else you want to have or create 6 to 12 months down the road.
  7. Visualize your success. “See” it in your mind as if it is already accomplished. Athletes do this all the time. Statistics validate that athletes that “see” their success are in fact more successful than their competition.
  8. Exercise. Get physical everyday. For most of us our work days are very sedentary. We sit and work on a computer or some similar work.You need to move around as much as possible during the day. Take a walk at lunch, go to the gym before or after work. Try to get a minimum of 30 minutes vigorous exercise everyday. For me that is a brisk walk just about every morning. I’m describing physical exercise, however it is the “mind game” that gets you moving.
  9. Keep the promises you make to yourself. This practice can jump start your success plan. If you promise yourself to spend specific time with your family, then do it! If you promise yourself to make that extra sales call today, then do it! If you promise yourself you will lose 10 pounds in the next 60 days, then do it! Keep your promises to yourself. This will lead to you being a trusted family member and business associate.
  10. Finally. Affirm your worthiness. If you don’t believe you are worthy or deserve the success you seek, you will not get to where you want to go. If your self esteem needs work, then learn how to think better about yourself. You deserve peace and happiness.

I have been mentored by so many people over the years. They don’t know that, however through books, webinars, white papers, magazines etc. I have tried to learn how to improve. Improvement and excellence is never an accident, you need to work at it everyday. I suggest you pay attention to folks like John Assaraf, Jack Canfield, John Maxwell, Seth Godin, Bob Burg, Febienne Fredrickson, Janet Attwod, and Robin Sharma to name a few.

Good luck on your journey.

Marty is the CEO of Marty Wolff Business Solutions (MWBS). “We help people and their organizations perform better than they ever imagined”. Marty can be reached at marty@martywolffbusinesssolutions.com and his website is http://martywolffbusinesssolutions.com.

 

 

Leadership and the Female Brain

Friday, November 4th, 2011

Yesterday I talked about the male brain under stress and the need to stimulate the brain to stay present by the click, tap, drum, or hum methods in meetings. I guess the click top pen was designed just for men to be able to handle the anxiety of difficult meetings.

Now what about the women?

It seems they have a different approach to stress and anxiety. Women’s brains are hard wired to connect the dots, to see how one thing is connected to another. This has to do with the fact that females have ten times more white matter in their brains. This white matter goes across both sides of the brain and everything has something to do with everything else.

So, when women get anxious in a meeting?

TOO MUCH INFORMATION! Yup, there is a tendency to talk about ALL the details in a project. Some women have mastered this addictive desire to tell it all while others are like that Chatty Cathy doll of yore and keep going until the battery starts to wear down.

Here is a rule of thumb when you are doing the talking: the more anxious, the more details. What you can do is tame the stress by some deep breathing, taking a bio break (what I like to call “liquid leveling”), even just deciding to stand up if you are sitting or sit down if you are standing. Anything to change your physical state even for a moment will help.

Details are good. Connecting the dots of how aspects of a situation fit together are important. However, too much of anything becomes toxic. So, ladies watch out for too many details.

How we relate in the workplace is one of the major aspects of our GUTSY WOMEN WEEKEND. Join us! The next one is scheduled on Friday evening November 11 through Sunday morning November 13 at The Country Place Retreat and Conference Center in White Haven Pa. Email maryjane@ceoptions.com or call 570 636 3858 for more details.

Gender Smart Tools and Leadership Development

Thursday, November 3rd, 2011

 

Meetings can be boring, infuriating, or creative. Regardless of the exact emotion, they all are stress inducing. And with stress comes ways of responding that are hard wired in our brains. Knowing about how you tend to react and ways others are prone to react, gives you a leg up in how to handle your part during the encounter.

In my book, “Don’t Bring It to Work”, I discuss the 13 most common behavior patterns that show up in the workplace. Now, I would like to add the specific ways that are gender driven.

When men are under stress and exhaustion, there is a tendency to stimulate the brain to stay present to the situation at hand. Think about the last meeting you had and if there were any males in the room either clicking a pen, tapping a foot, drumming on the table or maybe even humming under their breath.

These are ways that the male brain says “pay attention and stay with the situation at hand”.
I learned about this phenomenon when consulting with a company whose senior team was furious with their boss. They found him to be, well, bossy.  He was like a marine drill sergeant always demanding and belittling when what he wanted didn’t happen the way he wanted. You know the type.

In any case, it was time to tell the truth and become a more cohesive team. I knew we were making progress by the amount of time the CEO spent clicking his pen in the meetings. As the situation bended and morphed into one of more compatibility, the clicking was less intense.
Okay, now you know about the male brain under stress or exhaustion: click, tap, drum, hum. Tomorrow I’ll tackle the female brain.

Women and Wealth: The New Majority

Tuesday, March 29th, 2011

 

This is a great guest blog that hits the nail on the head. Women are money making as well as money spending folks and we need to understand this complex world of economics at a high level. Thanks to Ann for this article. I’d love to have your thoughts.

Contributor, Ann Hughes is founder and president of The Female Affect, a firm that provides public speaking, consulting and coaching services to financial service professionals, broker dealers and financial service organizations across the country specializing in consulting and programs to grow and improve business by focusing on females and financial services.   Ann can be reached at www.thefemaleaffect.com.

 

Something big has been happening in the United States and very few have picked up on it.   Women have been hard at work acquiring significant wealth and amassing massive spending power.  In fact, today approximately 70% of women work outside the home combined with the fact that 72% of the total spending in America is controlled by women (BCG Women’s Survey, 2008).  This creates an affluent force to be reckoned with and the trend is gaining momentum with today’s youth as 140 women are awarded bachelor’s degrees for every 100 men earning the same degree.

Let’s also not forget that women have unique lifestyle differences.  On average women live four to six years longer than our male counterparts and we also frequently find ourselves smack dab in the middle of a sandwich situation, supporting our elderly parents while still raising our own families (Life Expectancy Study, 2010).

So you would think that the financial services industry would stand up and take notice of the need and opportunity right in front of them.   Guess what?  For the most part they have not.  Women are the exact demographic that need the assistance of the financial services industry but instead of flocking to females in droves, the industry seems to shy away from this growing demographic because it has been a traditionally male dominated industry.

In fact, seven in 10 women say they need professional help managing their finances according to an American Association of CPA’s study.  But at the same time, many women feel that financial professionals don’t understand our unique needs and often talk down to us.  In a study by MetLife, 32% of women left their financial advisor because they did not listen to their needs or because they did not trust them.   The financial services’ industry cannot continue on this path – the very demographic that has the largest need, wealth and spending power is being marginalized at best and often just plain ignored.

So where do women turn?  Believe it or not, we rely on their mothers, even if they were not the primary bread winner of the family.  Women gave their mothers credit for teaching them independence and that includes financial independence.   “My mom managed a household of six people on one income and managed her money well so she could live comfortably for 22 years after her husband passed away” (MetLife of Finances and Female Executives, November 2010).

While our mothers can provide a shining example of strength and fortitude, there is no question that women can benefit from the same sound financial advice and services that men receive.  Women are open to the advice and guidance of a professional, if that professional is willing to take the time to understand our needs, wants, concerns and aspirations which may differ from those of our male counterparts.  According to a Prudential Insurance Company study on financial experience among women, 59% of women surveyed are comfortable with a financial advisor taking the lead on financial planning.

When need converges with reality it creates opportunity, the most significant opportunity in decades for the financial services industry.   So listen up!  We have our own money to spend, save and invest.  Who wants it?

Snake Oil Sales People and Real Power

Monday, March 7th, 2011

I am getting so annoyed with emails promising me riches beyond my dreams in ten days. Or honest, cross her heart blogs that tell me I can write a book in a weekend, no not just a book, a best seller. And to boot I do not, that is correct, I do not have to have a shred of expertise and the sales numbers will fly through the roof up to the sky.

To all this I say; baloney, malarkey!

In all the leadership training I do I am always relieved when the bulk of the individuals has done and wants to continue to do the hard work of honing their leadership skills. No best seller book in a week-end. Although, I must admit it sounds as good as hearing that tons of chocolate cake and hot fude sundaes will never put weight on your body.

Here is a quote to start the week that is helpful and useful. It should be on the wall of every high school and college in this country. Our addiction to instant fame and fortune is being fed in great gobs through the internet. it is not illegal, just unethical in the sense of promising more than can be.

Book of PowerJeffrey Pfeffer is a professor at Stanford University Business School and author of “Power: How to Get It, Use It, and Keep It”.  The following is like throwing water on a fire that is causing waste and damage. So, let me know what you think.

Obtaining power requires will and skill – the ambition to do the hard work necessary, and the insight required to direct your energy properly. Stop waiting around for bosses and companies to get better and complaining about how you are treated. Build the skills —and use them – that will permit you to create the environment in which you want to live.”

To all this I say; excellent and well said!!!

Leadership Perspectives: Women Who Make It Happen

Thursday, December 9th, 2010


I just returned from two days at Purdue University and what a delight, even with the temperature a cool 5 degrees.
One of the highlights was presenting a program based on my book “Don’t Bring It to work” to the Women Faculty Leaders. Before I spoke I was thinking about the uphill trek that many females have taken to be able to teach in prestigious schools of higher education. Not so long ago it was frowned upon for girls to learn to read and school was considered a waste of resources. Did you ever think about the etiology of the term “barefoot and pregnant”?

There are many who have paved the way for today’s female leaders in education and business. One of the icons at Purdue is Amelia Earhart. She is known for her solo flight across the Atlantic and also her mysterious disappearance when attempting to fly around the globe. There is so much more. In 1935 she stood out as an example of that “can do” pioneering spirit vital for women who dared to do it differently.
She was a visiting professor at Purdue in the Department of Aeronautics. Remember that women are not meant to be so smart in math and the sciences! These residual patterns of thinking exist today; can you imagine what it was like for her eighty years ago?

We all stand on the shoulders of past pioneers who chipped away at the old belief systems that forced us to be separated from each other. The stereotypes and categories that kept women in a lesser place also kept men from a sense of wholeness. When we deride each other and keep the “nots” tight, as in cannot, should not, and not like me, we all suffer from the inequities.

One of the benefactors of the Women’s Leadership Program at Purdue is Susan Bulkeley Butler, a Purdue graduate and author of “Women Count” which will be profiled in another post. For right now I would like to use a quote from her book. Earhart, in 1935 to women students “Someday people will be judged by their individual aptitude to do a thing and (society) will stop blocking off certain things as suitable to men and suitable to women.”

The professors I had the pleasure of spending the afternoon with all stand on Amelia’s shoulders and the students they mentor stand on their capable shoulders; thus having an even a better view of the future.

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Leadership Strategies: To Live Life Fully

Friday, October 22nd, 2010

Strategy to Living LifeSometimes I get super depressed when I turn on the television for a moment of diversion. I quickly turn the tube off. It is full of shoot to kill or who done it, that are mostly a waste of good time. I then go back to the web, more interesting. Arianna Huffington’s blog is one of the best and this article about most interesting people who are making a difference was uplifting. Enjoy and pass it along.

 

 

100 Game Changers, Millions of Votes, Here are your Ultimate 12

By: Arianna Huffington

Last month we announced HuffPost’s 2010 Game Changers — 100 innovators, visionaries, and leaders who are changing the way we look at the world and the way we live in it. And we asked you to weigh in on who the Ultimate Game Changer is in each of our 12 categories: Politics, Entertainment, Style, Tech, Business, Travel, Green, Sports, Food, Education, Media, and Impact (where we salute those changing the game when it comes to philanthropy and service).

The response was tremendous. You cast over 3 million votes. Thank you!

Now it’s time to reveal your picks for the Ultimate 12.

They are an eclectic mix of those accustomed to the spotlight and those who have been working under the radar. And there were more than a few surprises. For instance, despite the presence of a number of superstar athletes in Sports, you voted in Amy Palmiero-Winters & Catherine Hughes, two below-the-knee amputees who show that disabilities need not be an end to dreams of athletic triumph.

And while our Style Game Changers included style and fashion icons such as Tom Ford and Paulina Porizkova, and red carpet regulars Ashley and Mary Kate Olson, you selected Joe Bozich, who runs a garment factory in the Dominican Republic that pays its workers a living wage.

So check out the slideshow below to see who the HuffPost community selected as the Ultimate Game Changers.

And it won’t be long before we start putting together next year’s list of Game Changers, so be on the lookout for those people who are pushing the envelope in their fields — who are willing to look at things and take the risk of saying, “I think I have a better way.”

Congratulations again to our 100 HuffPost Game Changers, who we will be celebrating at a party next Thursday (watch for pictures and coverage of the event). And a special round of virtual applause for the Ultimate 12.

Sylvia Lafair’s Comment:
Hooray for people who put passion before profits. These winners are examples of how to live a life that is more than just a bunch of expensive toys. My dream would be to attend a dinner party with this amazing crew and listen. They are the change agents that are able to get beyond the superficial and the indulgent.
Every kid in school should have to pick one of the winners and research a life that is being lived well. THESE ARE THE ROLE MODELS FOR THE FUTURE!

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Leadership, Creativity and Getting Unstuck

Monday, August 9th, 2010

Did you ever see something unique and wish you had been that clever? Like rollers on suitcases or Q-tips to clean ears?

"stuck"How come others are so smart with novel ways to use common everyday products and you just see them for what they are and nothing else? Remember as a kid a wastebasket was for trash and also a drum, a step stool, even a hat?

When there is so much workplace stress and workplace conflict we tend to put up our shields and see the world through very narrow filters. We forget to take the time to have fun with creating. We are too busy producing.

So, take a few minutes today and just create. I promise it will help you see every situation today from more than just one perspective. That is a good thing. Pick an object, any object will do and just take five minutes to play.

Ready? You know what a table looks like. They come in all sizes and have many uses. Okay, get a piece of paper and as fast as you can write down at least fifteen uses for a table, any table. Did you say it could be used for a bed? How about as a sled? Could it be painted and used as a sign? You could write on it and it becomes a big book? Keep going. Get outrageous. Hey, I’m only talking about a five minute brain break to give you a new perspective when you get back to your work at hand.

Let’s face it. We need to train our brains to think differently or we become super stuck in old patterns. Know that when stress hits the hot button we all revert to old patterns of behavior, old ways of thinking that limit creativity.

In “Don’t Bring it to Work” I talk about behavior patterns that were there for survival and security. There is so much more to life than just being safe. There is adventure and risk. There is the adrenalin rush of learning something and seeing the world with new eyes.

All leadership development programs need to have a module on pattern breaking. In “Total Leadership Connections“, session four is dedicated to collaboration and brain training. After all the hard work to observe and understand where ingrained patterns developed it is time to transform them into fabulous and rewarding “aha” moments.

Here is one technique that will help you clear your mind and move from old patterns to new thinking. Grab a piece of paper and write down everything that is bothering you right now, that is distracting you from pure open concentration.

What is getting in the way of solving your present problems or coming up with new ways to solve old annoyances? Write and write fast. Make the fastest list you can. What is worrying you or making you angry? Who is disappointing you? Who do you think you are disappointing? Don’t solve just observe.

Now take the paper, roll it into a ball or tear it into pieces. Throw it away. Get up, get a drink of water. Sit down again and be surprised at how quickly you can make old patterns that are filled with knots (like cannot, will not, not capable, not good enough) begin to loosen and eventually disappear.

Great, you are on your way to being in charge of changing your mind. Once the knots, (the nots) are untied your ideas will flow. Have a fun day and let me know what new ideas you are bringing into play.

Why meditation has a place in business

Friday, April 23rd, 2010

IMG_4131I love to visit Google for many reasons; the beautiful campus, the creative folks biking from building to building, the respectful and helping nature of the co-workers. I especially like to spend time with my friend Chade-Meng Tan who has been with Google since the early days. He is a smart engineer and a pioneer. He is a man on a mission: to make the world a more gentle and better place for all of us.

 

Here is an article from a Canadian Business Journal that gives a great flavor of how Meng has been helping Google become a model of leadership development that is just what the world needs now; self awareness and loving kindness. Enjoy

 

Mindfulness is being championed by a growing number of high-powered firms, including Google.

By Jordan Timm

Chances are that you’ll be interrupted before you finish reading this story, especially if you’re at work. It might be a phone call or a text message, a tweet or an e-mail. It might even be a real, live co-worker tugging at your sleeve. (Has it happened already? It’s OK. I’ll wait.) Studies suggest the average worker is interrupted once every 11 minutes; it takes on average about 25 minutes for that worker to get back on task. It’s just one of the everyday strains on the modern worker, and just one reason why some companies are incorporating meditation practices into the workplace, in a bid to preserve their employees’ productivity, never mind their mental health.

Increasingly applied in western psychology, the practice of mindfulness comes out of the Buddhist tradition of meditation, and is championed by a growing number of celebrities, athletes and executives. A report funded by the Canadian Institutes of Health Research defines mindfulness as “a kind of non-elaborative, nonjudgmental, present-centered awareness in which each thought, feeling, or sensation that arises in the attentional ?eld is acknowledged and accepted as it is.”

If that sounds far out, its proponents insist it produces very tangible workplace benefits. “When we’re mindful, we’re able to work from a presence of mind that enables us to be effective and efficient,” says Maria Gonzalez, co-author of the new book The Mindful Investor. Her Toronto-based Argonauta Consulting trains executives in mindfulness techniques. She says the practice creates a greater calm, helping workers better manage stress (and with U.S. companies losing an estimated $200 billion annually on stress-related workforce issues like absenteeism and subpar performance, that can make a big difference to the bottom line). What’s more, it improves workers’ ability to concentrate and focus. “The workplace benefits are enormous,” says Gonzalez, whose clients include BMO Financial Group, Ontario’s Hydro One and the Conference Board of Canada. “There’s personal resilience, and the ability to sustain performance. You’re able to prioritize better, your time management is better. You have an enhanced ability to understand client needs. You’re also much more creative, and come up with better solutions.”

The highest-profile example of a company investing in workplace mindfulness remains Google. One of the search giants’ original employees, a software engineer named Chade-Meng Tan, has invested a portion of the loot he garnered from Google’s IPO to research the scientific basis of meditation’s benefits. “The short story was, I wanted to create the conditions for world peace in my lifetime,” Tan says of his efforts. In 2007, he created the Search Inside Yourself program under the sponsorship of Google University, the company’s in-house employee education apparatus. That program, which Tan estimates has served as many as 500 Googlers, led to his current role as Google’s head of personal growth.

Search Inside Yourself focused on developing workers’ emotional intelligence, and educating them about the scientific underpinnings of material that can seem a touch New Agey. It incorporated instruction on mindful breathing and listening techniques that would offer personal benefits for its students, but with an eye on improving the company’s bottom line.

“We do not just teach empathy and compassion practices,” says Tan, “we also relate them to the skillful exercise of team leadership and also use those practices as a foundation for developing business-relevant skills like conducting difficult conversations and developing trust in teams. The idea is to make the business and employees far more effective (and hopefully, more profitable) by developing emotional intelligence company-wide. ‘Spiritual wellness’ and happiness are just the unavoidable side-effects.”

Google has since created meditation spaces around its campuses, and employees have organized classes. Of course, most of the business world still needs convincing of the merits of mindfulness, but Tan is optimistic it will gain traction. He cites the example of HP, which years ago was considered an oddball company for its notion that treating employees very well could increase profitability. “Today, it’s taken for granted by everyone, at least in Silicon Valley,” Tan says. “Similarly, one day, there will be a company that will demonstrate that having employees practise deep mindfulness and compassion is very good for business, and eventually, it will be taken for granted everywhere. I hope that company is Google.”